What's New on the Platform

Regular updates to the Syllable platform. New features, improvements, and fixes shipped to production.

Platform Updates

v26.03.12 — Deepgram Nova 3 Integration and Step Tool Persistence

Default STT model updated to Deepgram Nova 3 for increased transcription accuracy. Step Tools JSON editor persistence fix.

Read more

v26.3.10 — Responsive Dialogue and Campaign Improvements

Significant improvements to Responsive Dialogue for more natural turn-taking. Standardized campaign status tracking.

Read more

v26.3.5 — Responsive Dialogue, DTMF Input, and Campaign Management

Improved Responsive Dialogue and DTMF processing. Launched SMS Insights and detailed Campaign Status Breakdowns.

Read more

v26.2.27 — Step Tools and Enhanced Campaigns

Launched Step Tools for branching, multi-step workflows. International campaign testing support and daily message limits.

Read more

v26.2.18 — SMS Campaign Status Tracking and Responsive Dialogue

Enhanced Responsive Dialogue with improved data handling. Real-time SMS tracking for campaigns.

Read more

v26.2.11 — DTMF Detection and Language Localization

Maximized workspace screen space. Localized automated phrases and refined telephony reliability.

Read more

v26.2.4 — Hold Tool, Optional Greetings, and Voicemail Detection

Natural interactions with Hold tool, reduced response latency, and smarter outbound handling.

Read more

v26.1.28 — Smarter Conversations, Smoother Console, More Flexible Tools

Improved conversation handling, Console usability, and tooling flexibility including GPT-5.1 and GPT-5.2 support.

Read more

v26.1.8 — January Update

More flexible outbound call logic and granular interruption control. Bug fixes across Console.

Read more

v25.12.16 — Directory Usability Improvements

Simplified Directory rules display. Standardized phone number rule times.

Read more

v25.11.25 — Console Improvements

Clearer visibility into caller-ended voice sessions. Prompt editing improvements.

Read more

v25.11.20 — Console Improvements, Smart Turn for TTS, and Directory Support

Smart Turn for Deepgram TTS. Prompt editor fixes and Directory organization support.

Read more

v25.11.13 — Platform Improvements, Bug Fixes, and Highlights Feature

Stability improvements. Console Highlights feature. SMS farewell response.

Read more

v25.11.06 — Stability, Session Controls, and Usability

Stability improvements and expanded session configuration. Markdown-rich text editor for prompts.

Read more

v25.10.29 — Expanded Language Support, API Flexibility, and Voice Preview

Directory test endpoint. Gujarati, Hindi, and Russian support. Agent Voice Preview.

Read more

v25.10.23 — Voice Preview, Smarter Workflows, and TTS Enhancements

Voice Preview alongside Chat. Campaign retry fields. Insights gains Google Sheets source.

Read more

v25.10.16 — Insights Dashboards, Improved Prompts, and Conversation Stability

Insights dashboards. Prompt editing improvements. Conversation stability enhancements.

Read more

v25.10.01 — Webchat, Campaigns, and Prompt Enhancements

Webchat widget. Campaign scheduling. Prompt versioning and editing improvements.

Read more

v25.9.24 — Webchat Improvements and Agent Configuration

Webchat enhancements. Agent configuration improvements. Bug fixes.

Read more

v25.9.18 — Prompt Editor, Insights, and Channel Improvements

Prompt editor enhancements. Insights data improvements. Channel stability updates.

Read more

v25.9.11 — Platform Stability and Usability

Stability improvements. Usability enhancements across Console and Channel Manager.

Read more

v25.9.4 — Console and API Improvements

Console usability improvements. API enhancements. Bug fixes.

Read more

v25.8.28 — Agent Testing and Configuration

Agent testing improvements. Configuration enhancements. Platform stability.

Read more

v25.8.21 — Conversation Manager and Tools Updates

Conversation Manager improvements. Tools enhancements. Bug fixes.

Read more

v25.8.14 — Platform Updates and Bug Fixes

Platform stability improvements. Bug fixes across Console and Channel Manager.

Read more

v25.8.7 — Console and API Enhancements

Console improvements. API enhancements. Platform stability.

Read more

v25.7.31 — July Platform Updates

Platform improvements. Bug fixes. Stability enhancements.

Read more

v25.7.24 — Conversation and Channel Updates

Conversation handling improvements. Channel stability. Bug fixes.

Read more

v25.7.17 — Mid-July Platform Updates

Platform improvements and bug fixes across Console and tools.

Read more

v25.7.2 — Early July Updates

Console and API improvements. Platform stability enhancements.

Read more

v25.6.25 — June Platform Updates

Platform improvements. Console enhancements. Bug fixes.

Read more

v25.0.109 — Console Enhancements and API Updates

Console usability improvements. API Manager updates. Platform stability.

Read more

v25.0.98 — Platform Updates and Improvements

Console improvements. Tools updates. Platform stability.

Read more

v25.0.91 — Console and Conversation Manager Updates

Console improvements. Conversation Manager enhancements. Bug fixes.

Read more

v25.0.87 — API and Console Improvements

API Manager enhancements. Console usability updates. Platform stability.

Read more

v25.0.81 — Platform Stability and Tools

Tools improvements. Platform stability. Bug fixes.

Read more

v25.0.76 — Console and Channel Updates

Console improvements. Channel Manager updates. Platform stability.

Read more

v25.0.71 — Tools and API Enhancements

Tools improvements. API Manager updates. Bug fixes.

Read more

v25.0.63 — Conversation Manager and Console Updates

Conversation Manager improvements. Console enhancements. Platform stability.

Read more

v25.0.57 — Platform Updates

Console improvements. Tools updates. Bug fixes.

Read more

v25.0.55 — API and Platform Improvements

API Manager improvements. Platform stability. Bug fixes.

Read more

v25.0.52 — Console and Tools Updates

Console improvements. Tools enhancements. Platform stability.

Read more

v25.0.47 — Channel Manager and Console Updates

Channel Manager improvements. Console enhancements. Bug fixes.

Read more

v25.0.40 — Platform Improvements

Console updates. API improvements. Platform stability.

Read more

v25.0.36 — Console and Conversation Manager

Console improvements. Conversation Manager updates. Bug fixes.

Read more

v25.0.32 — Tools and Platform Updates

Tools improvements. Platform stability. Console enhancements.

Read more

v25.0.25 — API Manager and Console Updates

API Manager improvements. Console updates. Platform stability.

Read more

v25.0.18 — Early 2025 Platform Updates

Console improvements. Channel Manager updates. Platform stability.

Read more

v25.0.7 — Tools, Console, and Channel Manager Updates

Contacts v2.1. Trial dashboards. Transcription logging. Channel sorting by last-updated.

Read more

Stay Up to Date

Subscribe to release notifications so you never miss a platform update.