Nurture prospects, book test-drives, and update your CRM - automatically.
Today, we're going to build an agent that can call leads and schedule them for a car test drive. The agent pulls leads from a spreadsheet, walks them through a set of questions defined in a Google Form and writes their responses back to a Google Sheet in your Google Drive.
In about 15 minutes you'll have an AI voice agent that calls a lead list, asks the questions in your Google Form, finds the nearest dealer by ZIP code, writes every response to a Google Sheet, and books the next call or test-drive 24/7.
Log into your Google Drive. Set up a folder structure with the parent Syllable Demo Folder with Forms and Sheets folders inside. Create a Google Form with the questions you want your agent to ask. Save the Folder ID and Form ID.
Log into the Syllable Console and create your agent's prompt and greeting message. Include tools for append_data_with_session, create_sheet_from_form, search_dealership, and hang_up.
Go to Data Sources and create a new datasource with your dealership information.
Navigate to Agents, create a new agent, select your prompt and greeting message, and configure the tools.
Set up credentials to write to your Google Sheets. Enable the Google IAM API, Forms, Sheets, and Google Drive APIs.
Add your service account credentials to the agent's session configuration.
Start a new session and answer the questions. Check Google Drive for the new spreadsheet with responses.
Create a new voice channel and connect it to your agent.
Create a new campaign, set the rate, upload your lead CSV, and watch the dials light up.
Every call shows up in Sessions with AI summary, full transcript, tool calls, and latency metrics.
You just automated cold-calling, lead qualification, sheet updates, and appointment booking — all without writing a single line of code.
Ready to put it to work? Sign up for a free trial.
Read more tutorials, product updates, and insights on the Syllable Blog.